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If you are experiencing an incorrect PIN issue on your SIM card from your previous provider or Q Link Wireless, here are a few steps you can take to fix it: Click here to find your provider from the list to learn about unlocking your phone. We have created this easy resource tool to help you unlock your phone from your current carrier. If your phone is not compatible with GSM technology, we do have a variety of affordable smartphones you can choose from on our webpage under Shop> Shop Phones. Please note that Q Link Wireless uses GSM SIM cards, and for you to use our service, your phone needs to be compatible with GSM technology. Not all phones can be unlocked, so it’s important to check with your carrier to see if your phone is eligible for unlocking. Test your phone with a different SIM card: Once your phone is unlocked, you can test your Q Link Wireless SIM card to confirm that it is working properly.Enter the code (if applicable): If your carrier provided you with a code, you would need to enter it into your phone to unlock it.Follow instructions: Your previous mobile carrier will provide instructions on how to unlock your phone, which may include a code or other steps you need to follow.

This code will allow you to use your phone with other carriers. Request an unlock code: If your carrier confirms that your phone is network locked, you can request an unlock code from them.Provide necessary information: Your previous mobile carrier may require you to provide some information about your phone, such as the IMEI number or account details.Contact your previous mobile carrier: You will need to reach out to them to request that they unlock your phone.Your phone provider will not unlock your phone until all financial contracts are met. Pay your phone off: Make sure your phone is paid off.In some cases, you may need to pay a fee to have your phone unlocked. They will provide you with instructions on how to unlock your phone, which may include a code or other steps you need to follow. To fix the issue of carrier lock, you will need to contact your previous mobile carrier and request them to unlock your phone.